It will keep retrying until it connects, or until you close the launcher.

This means the launcher can’t pull data down from our servers. Check the Software conflicts and Troubleshoot your network sections of this guide for help clearing this one up. This could mean that there’s a problem with your internet connection, or that software on your computer (like a firewall, a VPN, or an antivirus program) is stopping the launcher from connecting to our servers. If you see them in the list, select each one, then click End Task. Use task manager (Press CTRL-SHIFT-ESC or press the Windows key and X then choose Task Manager) to find swtor.exe or launcher.exe. Only a single instance of this application can run. You need to run the launcher as an administrator so it can update the game files on your hard drive. Run SW:TOR and the launcher as an administrator SWTOR on Steam uses a direct download launcher we call the Steam launcher.

If you don’t, you’re using the direct download launcher.

If you see ST there, you’re using the streaming launcher.

Open your launcher and look for the letters ST at the bottom left: There are different versions of the launcher, identifying yours will help you troubleshoot any problems you’re having. If you’re getting an error code in the launcher, use CTRL + F to search for the code on this page. If you’re having trouble launching or patching STAR WARS™: The Old Republic™, check here for a solution.

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